{"id":1044,"date":"2024-02-19T10:27:16","date_gmt":"2024-02-19T10:27:16","guid":{"rendered":"https:\/\/alphanetworxx.com\/?post_type=service&#038;p=1044"},"modified":"2024-02-19T10:27:16","modified_gmt":"2024-02-19T10:27:16","slug":"24x7-hour-support","status":"publish","type":"service","link":"https:\/\/alphanetworxx.com\/index.php\/service\/24x7-hour-support\/","title":{"rendered":"24&#215;7 Hour Support"},"content":{"rendered":"\n<p>Alpha Networxx provides support and value added services to the customer to ensure the availability of defined services and business processes in customer\u2019s security environment in accordance to the agreed service levels based on experience, expertise and international standards.<\/p>\n\n\n\n<p>\u2022 Authorized Support Partner for market leading vendors<br>\u2022 Certified experts for inhouse and onsite operations<br>\u2022 24\/7 availability<br>\u2022 Security Operations Center and Laboratory Environment<br>\u2022 ITIL Service Management<br>\u2022 Experience from almost 20 years and hundreds of projects &nbsp;<\/p>\n\n\n\n<p>The customer can select Service Levels from those service options:&nbsp;<\/p>\n\n\n\n<p>\u2022 Support Services<br>\u2022 Change Subscription for optimization and customization<br>\u2022 Hardware Services and Local Spare Supplies<br>\u2022 Health Check and preventive Maintenance<br>\u2022 Consultancy Subscription<br>\u2022 Managed Security Services&nbsp;<br>\u2022 Monitoring Services<br>\u2022 Technical Service Managers<br>\u2022 Service Level Managers&nbsp;<\/p>\n","protected":false},"featured_media":1045,"template":"","_links":{"self":[{"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/service\/1044"}],"collection":[{"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/types\/service"}],"version-history":[{"count":0,"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/service\/1044\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/media\/1045"}],"wp:attachment":[{"href":"https:\/\/alphanetworxx.com\/index.php\/wp-json\/wp\/v2\/media?parent=1044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}